7-1 discussion: addressing conflict with communication

Analyze one of the conflicts described in the “Conflict at Mehra, Jindal and Associates” case study, which you can access via the coursepack link in your syllabus.

In your initial response, assume the role of one of the individuals involved and explain how you would have handled the situation better. Be sure to include the types of strategies and techniques you could have used. The objective should be to create a more productive and open working environment. Reference your textbook or other authoritative resources to support your position. 

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