How important was training in helping roll out the system to shell

The Blog topic is based on ‘Shell Canada Fuels Productivity with ERP’ (Section 17/Chapter 12 Case Study), Integrating the Enterprise, IS Function & IS Technologies. 

 

Question:

 

How important was training in helping roll out the system to Shell personnel? 

 

pages- 1 page and a half page content and references. Strictly no plagiarism. Write with own words.